Shipping policy

At AlivionLab, we aim to process and dispatch all orders as quickly as possible, wherever you are in the world.

Order Processing

All orders are dispatched within 1–2 working days after your order has been placed. Orders are processed Monday to Friday, excluding public holidays.

Delivery Times

Standard international delivery typically takes 5–8 working days from the date of dispatch. Delivery times may vary depending on your destination, local courier services, customs procedures, and other factors outside our control.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number by email. You can use this tracking information to follow your order throughout its journey.

International Delivery

We ship orders worldwide. Customers may be responsible for any applicable customs duties, import taxes, or local charges imposed by their destination country.

Delivery Delays

Although we work with trusted shipping partners, occasional delays may occur due to customs clearance, weather conditions, courier disruptions, public holidays, or other circumstances beyond our control.

If you have any questions about your order or delivery, please contact the AlivionLab support team.